Comprehensive Extended Wear Warranties;

15 Year Defect Warranty: Casa Bella 4kg – 7kg

10 Year Defect Warranty: Verona, Dublin, Charisma, Cornwell, Bristol Sisal, Piazza, King Extra & Queen Park.

8 Year Defect Warranty: Lisbon & El Dorado

Subject to: Regular Maintenance.

Protection from strong sunlight.

Normal wear and tear.

ALL CARPETS ARE WARRANTED AGAINST MANUFACTURING DEFECTS.

The carpet should provide satisfactory wear for the years as stated above.

The Remedy: All faulty products will either be replaced, or repaired at no cost and with a minimum of inconvenience.

Expectation: The more you can move the pile with your hand the more the carpet will show the difference where you walk and where you don’t. All cut pile carpets will shade, however a 2 ply short pile will shade and track a lot less than a wool blend singles yarn.

A velour (plush) pile is designed to shade. This is a feature of the carpet if a luxury look is required. As the plush pile continuously moves it will hide tracking as it creates a suede like velour design.

You need to know: The best carpets are made from a two ply yarn and are of a short and tight construction, either 100% wool, 100% polyamide (nylon 6). We do not recommend woolblends, cut pile polypropylene, cut pile polyester or any product made from acrylic. Wool blends and alternate fibres are a way to make carpet cheaper, not better.

Loop pile constructions do not show tracking and shading the same as cut pile constructions do.

Cut pile constructions will shade and track to some degree, depending on quality and construction.

Regular maintenance to keep your carpet looking better for longer:

Vacuum all of your carpet regularly, including behind beds, doors, etc. We recommend that you use a “turbo head” on loop pile carpet once every 2 months, on a cut pile every 4 months. This ensures that all the spare fibre is removed. It is most important that you use a good vacuum cleaner.

Wool Carpets and Carpet Beetle: While all Woolmark carpets are resistant against moths and carpet beetle they can still be damaged by them. Regular vacuum cleaning will help prevent damage. Spraying the edges with carpet and bedding spray is strongly recommended (available from the supermarket in the pet department). This applies mainly to the North Island (geographical area Palmerston North and north thereof).

Strong Sunlight will fade carpets, fabrics and furniture.

Any Questions or Queries Please Call, Free Phone 0800 255 855.

THE CBD ADVANTAGE

• The Best Prices.

Buy direct from the manufacturer and save.

• Service.

Highest standard of Scheduling and Service.

Strictly immediate attention to any queries.

• Payment options

Up to 90 days to approved builders

• Selection & Quality.
• Free sample & colour consultation service.
• No Contract Required.

Experience;  The New Zealand Carpet Industry.

Under our home brand ‘The Carpet Barn Hamilton Ltd’ CBD Carpet Mill has been successfully retailing carpets in Hamilton and nationwide for over 30 years - contract manufacturing in Melbourne for more than 10 - and with the opening of our Hamilton Factory in September 2009 over 80-90% of our tufting and backing processes have come home to New Zealand.
You can buy direct from the manufacturer and save with our low overhead structure and high volume approach helping us to provide our uniquely New Zealand product at the best possible prices.
We develop and use the latest in measuring and sales software to offer the most efficient and highest standard of service.

Procedure and Expectations.

1.    Plans provided and quoted from.
2.    Job confirmed and estimated date booked in.
3.    Follow-up call made, date booked in and final measure arranged.
4.    Installation completed as booked.

We develop and manage our own in-house sales, service, accounting, measuring and robotic cutting technology and software.  We have had a full time computer programmer on staff since 1994.
Leading the industry in technology ensures we can provide the highest level of service. We believe this focus on technology to be vital to our previous, current and future successes in the carpet industry.
A few points to note:
1.    Product Availability can be checked and confirmed, on site.
2.    Installers can be booked & re-scheduled months or days in advance, on site.
3.    We offer a fully mobile service; we are capable of servicing the entire North Island. We also have many well established contacts with installation teams in these areas.
4.    Head Office Support: our terminal server applications ensure that anyone can help with your enquiries.  If your local rep is busy just call 0800 255 855 and it will be answered by people who understand carpet and can access your files to help with your enquiry.
5.     We operate a rebate system that requires no paperwork or forms from you; it is simply paid.

• The Best Prices.
  Buy direct from the manufacturer and save.

• Service.
  Highest standard of Scheduling and Service.
  Strictly immediate attention to any queries.

• Loyalty Rebates.
  4% back on every dollar you or your client spends.

• Selection & Quality.
  Free sample & colour consultation service.

• No Contract Required.